1.
Frederikus Antonius Mana, Anis Munfarikhatin. Respon Masyarakat Terhadap Kualitas Pelayanan Publik. SJIAS [Internet]. 2024Apr.10 [cited 2025Dec.20];13(1):304-17. Available from: https://ejournal.unmus.ac.id/index.php/societas/article/view/6197