Analisis Tingkat Penerimaan Pengguna terhadap Aplikasi E-Kenda Berdasarkan Pendekatan Technology Acceptance Model (TAM) pada Pemerintah Kabupaten Sidoarjo

Nadila Mustika Amalia; Vidya Imanuari Pertiwi

doi:10.35724/mjpa.v9i1.7730

Nadila Mustika Amalia Universitas Pembangunan Nasional "Veteran" Jawa Timur
Vidya Imanuari Pertiwi Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya

DOI: https://doi.org/10.35724/mjpa.v9i1.7730

Keywords: actual system usage, behavioral intention to use, e-kenda, percieved ease of use, technology acceptance model

Abstract

Abstrak: Penelitian ini dilaksanakan dengan tujuan untuk mengkaji tingkat adopsi pengguna terhadap sistem Elektronik Kendali Pembangunan Daerah (E-Kenda) dalam pemerintahan Kabupaten Sidoarjo dengan mengimplementasikan kerangka teori Technology Acceptance Model (TAM). Secara fungsional, E-Kenda merupakan suatu platform berbasis web dan aplikasi yang dirancang khusus untuk mengawasi serta mengatur jalannya pelaksanaan paket pekerjaan proyek pembangunan daerah secara real time. Penelitian ini menerapkan pendekatan kuantitatif dengan tipe deskriptif yang bertujuan untuk mengilustrasikan kondisi fenomena yang menjadi objek kajian. Proses analisis data dilaksanakan menggunakan teknik Structural Equation Modeling Partial Least Square (SEM-PLS) yang diproses melalui perangkat lunak SmartPLS dengan tujuan utama untuk memverifikasi hubungan kausal antar konstruk atau variabel yang diteliti. Sampel penelitian berjumlah 100 responden yang merupakan pengguna aktif aplikasi E-Kenda, meliputi PPKom, Konsultan Pengawas, Pengendali, dan Pimpinan di setiap OPD Kabupaten Sidoarjo. Hasil kajian yang telah dilaksanakan, teridentifikasi bahwa variabel Perceived Usefulness (PU) memberikan dampak yang signifikan terhadap Behavioral Intention to Use (BIU). Demikian pula, variabel Perceived Ease of Use (PEOU) terbukti memiliki pengaruh yang bermakna terhadap Perceived Usefulness (PU). Variabel Behavioral Intention to Use (BIU) juga menujukkan dampak signifikan terhadap Actual System Usage (ASU). Akan tetapi, correlation langsung antara Perceived Ease of Use (PEOU) dan Behavioral Intention to Use (BIU) tidak memenuhi criterion signifikasi statistic.

Kata kunci : Actual System Usage, Behavioral Intention to Use, E-Kenda, Perceived Ease of Use, Perceived Usefulness, Technology Acceptance Model

ABSTRACT: This research was conducted with the aim of examining the user adoption level toward the Electronic Regional Development Control (E-Kenda) system within Sidoarjo Regency government by implementing the Technology Acceptance Model (TAM) theoretical framework. Functionally, E-Kenda constitutes a web-based platform and application specifically designed to monitor and regulate the execution of regional development project implementation in real-time. This research applied a quantitative approach with a descriptive type intended to illustrate the condition of the phenomenon under study. The data analysis process was conducted using Structural Equation Modeling Partial Least Square (SEM-PLS) technique through SmartPLS software, with the primary objective to verify the causal relationships among the constructs or variables investigated. The research sample comprised 100 respondents who were active users of the E-Kenda application, including Project Supervisors, Supervisory Consultants, Controllers, and Leaders in each Regional Work Unit (OPD) of Sidoarjo Regency. The findings revealed that Perceived Usefulness (PU) had a significant impact on Behavioral Intention to Use (BIU). Similarly, Perceived Ease of Use (PEOU) was found to have a significant influence on Perceived Usefulness (PU). Behavioral Intention to Use (BIU) also demonstrated a significant impact on Actual System Usage (ASU). However, the direct correlation between Perceived Ease of Use (PEOU) and Behavioral Intention to Use (BIU) did not meet the statistical significance criterion.

Keywords : Actual System Usage, Behavioral Intention to Use, E-Kenda, Perceived Ease of Use, Perceived Usefulness, Technology Acceptance Model