The Effect of the Suhita Website as a Digital Management System on Civil Servant Performance at the Mojokerto Regency Civil Service and Human Resource Development Agency

Abstract

This study examines the effect of implementing the Website System for Uploading and Calculating Performance Data on the performance of Civil Servants at the Regional Civil Service and Human Resource Development Agency of Mojokerto Regency. The research is motivated by the transition from manual performance reporting using spreadsheets to a web-based system designed to support planning, monitoring, feedback, and performance evaluation in a more structured and transparent way. The purpose of this study is to determine whether the website implementation has a positive and significant influence on civil servant performance. A quantitative approach was used, with all thirty civil servants in the agency selected through census sampling. Data were collected using questionnaires and analyzed with Partial Least Squares Structural Equation Modeling through SmartPLS version 4.0. The results show that all indicators met the validity criteria, with outer loading values ranging from 0.726 to 0.880. The structural model indicates that the website implementation explains 50.7 percent of the variation in civil servant performance, while the effect size is classified as very strong. Hypothesis testing produces a probability value of 0.000, indicating a significant positive effect. The findings suggest that the system contributes to more orderly, accountable, and data-based performance management, while also improving discipline, timeliness, independence, and work coordination among civil servants.